Users and Files

After you clicked into the “management console”, you will be in the dashboard for the tenant. When you are at the dashboard, the top two objects to manage are users (1) and folders (2). If you are using an Active Directory for importing users and permissions you can connect to your Active Directory by clicking the wrench icon (3).

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MANAGE USERS AND FILES

Users

Active Directory - LDAP

In the AD Settings view you can add your local settings. Click Edit (1), then select “Enable Active Directory Integration” (2).

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CONNECTING TO ACTIVE DIRECTORY (AD)

This gives you access to all the settings fields and the Advanced Settings Tab (3). Once you have filled in the settings with an Administrator User account from your Active Directory, click APPLY to accept your changes.

Active Directory - Remote

If the users are coming from remote locations, away from the inTouch Sync server (so it is not in the same Local Area Network), the first step to take is to install the “server agent” software on a remote file server, as long as the file server is in the same remote Active Directory domain. Log into inTouch Sync from your File Server and download your Server Agent client. You can access this by clicking the (+) icon. Once this is setup on your File Server, inTouch Sync can access it to connect to your Remote Active Directory.

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ACCESS YOUR SERVER AGENT CLIENT

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DOWNLOAD AND INSTALL

Note

“Server Agent” software can import remote file server network share, and also import remote Active Directory users. Once Server Agent is installed and setup in remote location, the tenant administrator can use the Client Management Console “Migrate CIFS Shares” and “Migrate Users” (1) to import shares and users from Active Directory. Other actions are availible through the dropdown menu (2).

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MIGRATE SHARES AND USERS

Other Users

In the Web Portal you can also just add Native inTouch Sync Users by clicking the Users link. Once in the Manage Users view, click “Create or Migrate User” (1) and in the new window choose “Native User” (2).

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ADDING A NATIVE inTouch Sync USER

Files

Adding files and folders can be accomplished by clicking “Create Team Folder”. Once the “Team Folder Storage Locations” view opens you can choose from many options: Existing Tenant Storage, File Servers in Local Area Network, Remote File Servers or Cloud Storage.

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WAYS TO ADD STORAGE LOCATIONS

File Servers

If you have an existing file server in the Local Area Network (LAN), you can import the network share directly to inTouch Sync (1). Under Remote File Servers, you can install the Server Agent client (2) and access your file server remotely.

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ADDING REMOTE FILES

Note

The Server Agent is only required when the remote file server doesn’t have direct LAN (local area network) access

to the inTouch Sync. The Server Agent will be used in this case to facilitate communication between the inTouch Sync server to the remote file server.